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Killarney Court Hotel Blog

Archive for the ‘Message from the GM’ Category

Message from the General Manager

Tuesday, July 8th, 2008

Letter from the General Manager

Dear Guest,

                     Thank you for looking at our website for the Killarney Court Hotel. I hope that you find it easy to navigate and pleasing on the eye. I also hope that the ‘BLOG’ that we are including at present is interesting for you and gives you an insight into what we are about here at the ‘Court’.

                      We decided to do the blog having seen how it can help people understand what properties are like and what makes them tick. The recepies come from our Head Chef Eric Zsabo, who operates with a good brigade of 6 chefs. I hope you try out his recommendations as they are very tasty indeed. Our ‘Day in the life’ articles are an attempt to let you see how we operate in sometimes a humorous fashion ; as we all need a bit of humour in our everyday life. I do an article each month also. I try to portray how we are here in Killarney and our unique approach to life.

I hope we are succeeding in our aim and look forward to meeting you in the future if you come and stay with us.

See you soon…….Derek Carroll.             

Message from the GM

Sunday, June 1st, 2008

How ‘r’ tings???  

 

Here in Killarney the most common phrase you will hear is How ‘r’ tings??  It is an expression of enquiry, concern and love and also as a salutation. It can be shortened to the more comfortable ‘Tings’?! if you are on close terms with your receiver.

 

To hear this greeting was somewhat of a culture shock to me, a lad from Wexford. In my original home place the phrase ‘How’s she cuttin’, was the accepted turn of phrase and it made perfect sense to me.

In Northern Ireland it is ‘What about ye?’, and in Australia it is G’Day.

 In every part of the globe there is a local, often humorous expression that puts a little smile on our face. The common thread in them all is the feeling of warmth, and the feeling of welcome. So the next time you visit Killarney, and you are walking along and a total stranger says ‘ How ‘r’ tings’ just smile and say ‘ My tings are fine’ Don’t worry , they will know exactly what you mean.

 

Derek Carroll.

 General Manager.

 

GM’s April Letter

Friday, May 2nd, 2008

What sort of a day is it?

I am always reminded of a waiter I worked with some years ago at a lakeside hotel.

” Look at the mountains sir, if you can see them real close, it is a fine day”. ” And what if you can’t see them real close?” the guest asked. ” But sure then it is raining!” he replied with a grin. Indeed!

This memory, is like so many memories experienced everyday in the hotel business, a fond, happy, human memory. Because our work, mine & my colleagues, is all about the interaction we have with our guests.

The memory that most people have of a place they have been, is of the people they meet.

The Steak can be perfectly cooked, or the prawns to die for, but its the people whom they meet that their experience is dependent on.

We have been open for 10 years this year at the Killarney Court Hotel and we still have a lot of the team from the first year in 1998. The reason is because we emphasise people as being the important aspect in our working experience. Friendly, happy people, working as part of a team is vital if our guests are to have those fond memories of their stay with us.

Happy days!!

 

Derek Carroll, General Manager, Killarney Court Hotel

 

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